October 12-16, 2026
Orlando World Center Marriott
Reasons to Attend:
Communications
Three days built for communications leaders shaping the future of connectivity. Unleashed brings together customers, experts, and innovators to share practical strategies, proven outcomes, and new ideas. Through keynotes, focussed break outs and interactive expo experiences discover how leading operators are moving from isolated AI initiatives to trusted, auditable automation that improves service outcomes at scale.
02.
Join your Peers
Three days. One stage. Every industry the world relies on. Here’s what the room looks like when you arrive in Orlando.
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What's on for Communications
CONNECTED. Every Network. Every Signal. Every Customer. Always On. Unleashed brings together communications leaders, partners, and industry experts to explore The Era of Limitless Industry through sessions on Industrial AI, field service transformation, and closed-loop network operations.
When Seconds Matter: Agentic Operations Protect SLAs
Leaders are accountable for SLAs they can no longer manage manually. Discover how connected operations and Industrial AI deliver autonomous, resilient execution.
When Seconds Matter: Agentic Operations Protect SLAs
Leaders are accountable for SLAs they can no longer manually control. This keynote unpacks what connected operations really means; linking field service, asset management, and Industrial AI to deliver a practical framework for autonomous, resilient execution.
Speakers:
- Markus Persson, IFS
Customer Story: From Reactive Dispatch to Closed-Loop Execution
Field service is where customers are won or lost. Hear how a leading communications operator improved response times, reduced repeat visits, and strengthened SLA performance.
Customer Story: From Reactive Dispatch to Closed-Loop Execution
Field service is where customers are won or lost. Hear directly from a leading communications operator how they transformed field execution at scale: faster response times, fewer repeat visits, better technician productivity, and more predictable SLA performance. A candid look at what it really takes to move from reactive dispatch to controlled, resilient execution and better customer experience.
Speakers:
- Mark Brewer, IFS
- Markus Persson, IFS
AI Unscripted
Industrial AI acts but trust, governance, and decision ownership determine whether it delivers value or amplifies risk.
AI Unscripted
Industrial AI acts but trust, governance, and decision ownership determine whether it delivers value or amplifies risk. This interactive panel cuts through the hype: what decisions should be automated, what must stay human-controlled, and how do you measure outcomes once AI is live.
Speakers:
- Olivier Puech, Member — IFS Industry Advisory Board, Communications
- Markus Persson, IFS
Demo: One Screen. One Workflow. Faster MTTR
See Industrial AI in action, from fault signal to field execution, with AI-driven dispatch, schedule optimization, and faster SLA resolution.
Demo: One Screen. One Workflow. Faster MTTR
See Industrial AI in action, full fault-to-resolution loop live: from fault signal to Agentic Dispatcher Assistant, AI schedule optimization, field execution, and improved SLA & Customer Experience on one screen. A practical look at predictive AI, agentic service delivery, workflow automation and fault to fix in seconds.
Speakers:
- Federico Sensi, IFS
What the Communications Industry Needs Next and How IFS Is Answering.
A look at the IFS communications roadmap, including current capabilities, upcoming innovations, and the path to autonomous, closed-loop operations.
What the Communications Industry Needs Next and How IFS Is Answering.
A direct look at the IFS communications roadmap: what's in market today, what's coming in the next six months, and the vision for fully autonomous, closed-loop operations. Your opportunity to shape investment priorities.
Speakers:
- Bjorn Kiest, IFS
- Aaron Sleight, IFS
Frida Kristjansdottir
IT Project Manager, Nederman
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Why Unleashed. Why now.
Service performance is now the primary source of competitive advantage in communications. This is where leading operators close the AI credibility gap.
Insight That Keeps You Connected
Move beyond isolated AI trials. Unleashed shows how operators translate strategy into operational outcomes, improving service delivery, reducing churn, and protecting margin at scale.
AI in Action Across the Network
Live demonstrations built around telco challenges: field service optimization, network asset management, and moving from isolated AI initiatives to trusted, auditable automation.
Keynotes That Shape What's Next
Hear from communications leaders redefining service performance as 5G and fiber converge, cloud and edge services scale, and customer and regulatory expectations keep rising.
AI Startup Hall
Discover new Industrial AI companies solving communications problems with no scalable answer until now, from predictive field service to intelligent, auditable network operations.
Communications Breakouts
Build your agenda around the service and network challenges defining your business. Sessions cover field service, network asset lifecycle, workforce scheduling, customer experience and building AI your operations teams can trust.
Hands-On Learning and Training
Expert-led workshops and live demos built around IFS capabilities for communications operators. Leave with practical tools, a clearer implementation path and the confidence to deliver on your service performance goals.
Training registration coming soon.
Insight That Keeps You Connected
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What you'll leave with
What closed-loop field execution looks like for a leading communications operator
Hear directly from an operator that transformed field execution at scale: faster response times, fewer repeat visits, better technician productivity, and more predictable SLA performance. A candid account.
A clear picture of where the IFS communications platform is heading and how to shape your place in it
From what is in market today to fully autonomous closed-loop operations. See the forward roadmap, bring your operational priorities into the conversation, and leave with clarity on what comes next.
A live fault-to-resolution loop, from signal to fix
Watch Industrial AI move through a full fault cycle: agentic dispatcher, AI schedule optimization, field execution, and improved customer experience on one screen. The gap between seeing it and running it closes fast.
A peer network always on, just like your network
CIOs, operations leaders, and field service executives from communications operators navigating the same SLA and customer experience pressures. Relationships that keep delivering long after you leave Orlando.
Be Part of the Era of Limitless Industry
From first-time attendees to returning champions, Unleashed 2026 brings your transformation into focus and turns vision into action.
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Where industry leaders set the agenda
One room. Three days. Every expert in the IFS ecosystem and everything your industry needs to be limitless.
Steve Mould
Modulaire Group
Curtis Taylor
Sims Crane
Lidia Ribarovska
Quanta Services