Agenda

Kick off the summit with an executive welcome celebrating the strength of the IFS partner ecosystem. We'll reflect on the momentum we've built together and set the stage for the day ahead.

Industrial AI is reshaping how organizations operate and realize value. James Greaves and Jeremy Jeanjean will explore the next evolution of IFS’s Industrial AI strategy, what it means for customers, and the opportunity for partners.

Partners will gain a clearer view of the direction of IFS Industrial AI, the evolving role of partners, where they can differentiate through industry expertise and IP, and the skills needed to prepare for what comes next.

Explore the latest partner enablement, Academy learning journeys, certifications and readiness initiatives designed to help partner teams stay current as IFS offerings continue to evolve.

Learn how IFS is investing in partner growth through marketing priorities, campaigns and demand generation. Explore how partners can increase visibility, build pipeline and strengthen customer engagement.

Explore how IFS and partners can deliver faster, improve customer outcomes and evolve the delivery model for the future.

A look at channel progress and impact, what’s driving growth today, and where we need to focus together to build on that momentum.

Take a deeper dive into how IFS Industrial AI is translating into real customer outcomes.

This session will explore key capabilities, practical use cases and where partners can play across innovation, delivery, industry expertise and services.

Partners will gain greater insight into the opportunities emerging across Industrial AI and how to prepare their teams to engage, differentiate and create value.

Explore how IFS and partners can work together to accelerate delivery, improve time to value and create stronger customer outcomes through evolving delivery models, skills and ways of working.

The session will focus on how we deliver together, what is changing, and how partners can continue to play a critical role in helping customers achieve value faster.

Bring the day together with key takeaways, next steps and a look ahead at how we continue to build momentum across the IFS partner ecosystem.

IFS CEO Mark Moffat opens Unleashed with the biggest shift industrial software has seen in fifty years, why it matters to every operation on earth, and announcements you will not want to miss.​

The launch the industrial world has been waiting for. Be first to see what IFS unveils, live on stage: demos you won't believe until you watch them run, and the customers already proving what the agentic era makes possible. ​

The launch the industrial world has been waiting for. Be first to see what IFS unveils, live on stage: demos you won't believe until you watch them run, and the customers already proving what the agentic era makes possible. ​

The future of industry is being written today. Join leaders from the World Economic Forum, robotics pioneers and industry innovators as they discuss the breakthroughs, challenges and emerging trends that will shape the next decade of industrial transformation.

Tye Brady has put over a million robots to work inside Amazon's operations. Bernt Børnich is building humanoids at 1X. Two pioneers of embodied AI on the breakthrough now reaching industry, and the capacity it unlocks when intelligence can move, lift and fix.​

See how Serrala turns IFS Cloud into a stronger engine for Agentic Working Capital Management, connecting AP and AR automation with AI and real-time insights to accelerate invoice processing, approvals, cash application, collections, and payments while keeping IFS Cloud as the system of record.

Integration alone is no longer enough. As operational volatility rises and capital decisions carry greater consequence, human-coordinated operations hit a ceiling. This keynote shows what it takes to make the shift: planning, investment, maintenance, and execution continuously sensing, deciding, and adapting across the asset lifecycle without losing governance, control, or trust.

This session sets the stage for the week — what you'll see, who you'll hear from, and why Asset Investment Planning is at the center of everything happening at Unleashed 2026. Informatative session for both Copperleaf Customers and those interested in hearing more about AIP.

Through the real-world transformation of Modulaire Group, discover how a modern ERP platform provides the digital backbone needed to integrate manufacturing, construction, logistics, asset management, rental, and service operations—creating a scalable foundation for improved productivity, profitability, and long-term business growth. Plus, we’ll explore implementation best practices focused on aligning the ERP rollout with the business’s strategic plan, which defines tomorrow’s target operating model.

Most AI stories are about what it might do. This one is a record of what it did. A year ago, William Grant & Sons put Nexus Black to work right across the business: on the lines where the whisky gets made, in the purchase orders and stock levels behind every barrel and bottle, and deep in the ERP the whole company runs on. Since then, the impact has gathered more pace than they ever expected. Fresh from the main stage, Kriti Sharma sits down with Badri Narasimhan, CIO of William Grant & Sons, to trace that year: the call they made and why, what changed in the first weeks, what it’s freed their people to do, and where the growth is coming from next. Thirty minutes, one real story.

Manufacturers have invested heavily in technology, automation and data, yet valuable capacity remains trapped in the time between recognising change and taking coordinated action. This keynote explores why decision speed is becoming the next source of competitive advantage, and how manufacturers can connect insight, decisions and execution to unlock the capacity they already have.

IFS Global Head of AI Trust walks through how to benchmark your governance model against operators who've been through regulatory scrutiny, identify the gaps most teams miss before they become incidents, and leave with the questions your compliance and AI teams need to answer. Join for insights from a live customer panel discussion.

Poka started as a way to put knowledge in the hands of frontline workers. The next era is different. Every operator interaction, resolved issue, and deviation becomes structured memory that compounds, making your operation more resilient, more autonomous-ready, and less dependent on the handful of people who "just know how things work." In this session, Yannick Haeck shares Poka's vision for evolving from a connected worker platform into the operational knowledge infrastructure layer of industrial work, where AI agents move beyond a chat window and into the actual flow of work, and where the knowledge your teams generate on the floor becomes a durable, compounding asset instead of a one-time fix. You'll leave with a clear view of the thinking behind Poka's product direction, and why the platform gets more valuable, not just more feature-rich, the longer you use it.

Join Microsoft and IFS to explore how integrating IFS PSO with Microsoft Dynamics creates a seamless flow of data, processes, and insights across the service lifecycle. The session will outline the joint Microsoft and IFS vision, share customer use cases, and show how connected platforms can improve coordination from planning through execution. Attendees will also learn how AI can unlock new levels of productivity and operational intelligence, helping service organizations make faster decisions, reduce friction, and gain more value from their existing Microsoft Dynamics and IFS PSO investments.

Hunter Engineering is one of the world's most innovative manufacturers of automotive service equipment, back by decades of engineering excellence and a substantial patent portfolio. Join this session to discover how the company connects manufacturing, asset performance, and field service through IFS Cloud, Enterprise Asset Management, and Field Service Management. Learn how a connected operating model is improving visibility, service delivery, and operational performance. 

Before trusting agentic AI with real operations, CDF Corporation ran a side-by-side test: a general-purpose AI copilot vs. a purpose-built IFS Loops Digital Worker. CIO Alex Ivkovic joins Mohan Achar to share what that comparison revealed, and how CDF's Inventory Replenisher agent now runs live in production.

Every field operation carries the same friction for so long that people stop seeing it: the job done by hand, the fault only one person can place, the work the contract pays for that never gets billed. Resolve takes that out, and it was built with the engineers who live it.

You'll hear how it played out at Eight Group, from the veteran who folded his arms and said he did not need AI to the back office that stopped re-keying the same job by hand. Kevin van Heerden, one of the engineers behind Resolve, and Mo Dawood, the CIO who put it to work, tell both sides. Then where it goes next.

Discover how fast-growing facilities management provider Eight Group is using a common digital backbone to unite diverse businesses without sacrificing their autonomy. Group CIO Mo Dawood shares how IFS CloudService Management, Planning & Scheduling Optimization, and Resolve are helping the group accelerate deployments, automate work, and create a repeatable model for acquisition-led growth.

Capital planning as a living system, not a periodic process. Introduces the Continuous Portfolio Auction, the Inference Flywheel, and what it means to move from assembling a plan to defending a decision — in real time, at scale. The future of AIP is not a better process. It's a system that lives in your data, learns while you sleep, and never blinks.

In warehouses and distribution centers, the saying is: It's not about speed, it's about flow. This session introduces IFS Softeon's AI-Based Flow Framework: a set of agentic AI capabilities built around the framework's six pillars of warehouse flow, each designed to keep work, inventory, and labor moving in balance rather than simply moving fast.

HomeServe delivers home emergency repairs, maintenance and insurance worldwide. Their goal was to replace aging, fragmented systems with a single service platform to support growth. But going global doesn't have to mean one-size-fits-all. In this session, Sumit Roy of HomeServe joins Mark Brewer of IFS to discuss why HomeServe took on the transformation enabling them to operate globally and act locally.  

This session exposes the hidden decision gap between capital planning, asset performance, and field execution and what the data says it is really costing you. Learn how AI can connect physical assets with real-time intelligence, enabling smarter capital investment decisions and greater operational agility. Through practical examples and industry insights, explore how leading organizations are balancing increased autonomy with the governance, accountability, and oversight needed to drive performance at scale.

Only 8.5% of major capital projects finish on time and on budget. The other 91.5% didn't see it coming - they saw it late. Projects lose control a week at a time, and the numbers confirm it once the decision window has closed. This opening session for the Projects Track shows what real control takes - six dimensions, one data model and how IFS Intelligence reads the signals early enough to protect the margin. Before it breaks.

How factories and distribution centers are turning knowledge into endorsed skills through one cohesive digital operating model. 

Warehouse data is rich with opportunity. Learn how IFS Intelligence converts operational signals into AI-driven insights that improve fulfillment, inventory performance, supply chain agility, and business outcomes.

Following the merger of IPL Plastics and Schoeller Allibert, IPL faced the challenge of bringing together operations across 26 manufacturing sites. In this session, IPL and implementation partner Hoist discuss how they standardized processes, rolled out IFS at scale, and built a foundation for future innovation. They’ll share lessons learned and  the business impact achieved.

Hear from operators who are living it: what the first use cases looked like, where value showed up faster than expected, where it didn't, and how governance and leadership had to change as the program scaled.

As Stratus expanded through acquisition, it unlocked great new opportunities but also inherited a complex mix of business units, systems, processes, and data. In this fireside chat, co-moderated by Arcwide, their IFS partner, Stratus leaders will share an honest look at their transformation journey as they work toward a more connected, enterprise-wide operating model. Learn how the organization is balancing the drive for standardization with the realities of day-to-day operations, managing change across teams, improving data quality, and rolling out new technology in phases. The discussion will also highlight how IFS Cloud is becoming Stratus' digital foundation for future growth, helping the company move closer to its vision of a technology-enabled, AI-driven services business.

Economic uncertainty has changed the supply chain playbook. Join IFS supply chain experts for a candid discussion on what leaders should prioritize now, from nearshoring and inventory strategy to supplier diversification, automation, and AI, and where technology can make the biggest impact.

Utilities adopting IFS Cloud often face a common challenge: turning EAM platforms into something that can reflect how a utility operates — transmission, substation, and distribution asset hierarchies, compliance-driven work management, and the reporting rigor regulators expect.

Our Utility Edge solution can help solve this by providing a pre-configured IFS Cloud environment purpose-built for utilities, with data models already structured for T&D, transmission, and substation operations.

This session will walk you through a demo built on Utility Edge. We start with preconfigured asset hierarchies, introduce a maintenance need, and create work orders. From there, we bring in the EAM Work Order Planner — an AI enabled- solution that can analyze the work order against historical work-order intelligence to help generate a recommended work plan, including tasks, labor, materials, and crews, integrated with IFS Cloud. As the plan surfaces a need for a specialized material, we carry that into procurement and introduce Procurement Intelligence and Benchmarking — a second AI –enabled solution that can evaluate available vendors using procurement history and past performance, review contract and delivery history, recommend the an appropriate supplier, and generate the purchase request directly from within the workflow.

Together, these two solutions in our portfolio — show how business value can be enabled from work order creation and planning through procurement in an overall lifecycle.

Winter Storm Elliott exposed unprecedented stresses on the TVA system — but it also sparked a transformation. This session shows how TVA turned crisis into capability by applying structured decision intelligence to identify vulnerabilities, prioritize investments, and strengthen long-term system resilience. Attendees will gain actionable insights into building reliability strategies that stand up to the next unexpected event.

A skill matrix tells you what people can do. It doesn't tell you which gaps are actually costing money. In this session, Mars shares the playbook they built to close that gap: a methodology that takes the skills and workforce data already structured in Poka and matches it against operational loss data to prioritize training by dollar impact. You'll see the model applied on a live production line and the roadmap to scale it across the network.

Houston METRO's asset management program provided visibility into infrastructure needs, but prioritizing investment across fleets, facilities, rail, and other assets required a different approach. Join Alexi Miller and IFS for a discussion on how transportation organizations can move beyond compliance, tackle infrastructure backlogs, evaluate competing priorities, and make more transparent investment decisions that balance risk, reliability, resilience, customer experience, and long-term value.

Learn how Route Surveillance transforms field observations into actionable work through case management and intelligent scheduling. Join Josh Ranson as he shares how different customers approach case types, and see the latest Journey Optimization features that help field teams work smarter and more efficiently.

Siemens and IFS are bringing together engineering, production, asset management, service, and Industrial AI into a unified closed-loop operational environment. By connecting Siemens' Digital Twin, production planning, MES, and automation capabilities with IFS's strengths in asset management, service and project management, manufacturers can move from reactive operations to predictive and ultimately autonomous factory operations. The joint vision is to create a "One Optimized Schedule" that synchronizes production, maintenance, supply chain, and execution while enabling AI-driven decision making, improved uptime, higher capacity utilization, and continuous feedback from operations back into engineering and manufacturing

Before AI can transform operations, organizations need connected systems, trusted data, and standarized processes. Hear how KLN established that foundation with IFS Cloud, IFS Loops, and Poka, the lessons learned throughout implementation, and the business impact achieved. 

What does it take to move from legacy ERP complexity to a modern cloud platform built for the future?

Join Muncie Power Products and Baker Tilly as they share Muncie’s journey to IFS Cloud and how the initiative became far more than an ERP replacement. Learn how they simplified their application landscape, automated manual processes, and supported Engineer-to-Order, Configure-to-Order, and Make-to-Order operations within a single platform. Discover how integrations, including CADTalk, reduced manual entry and duplicate data maintenance. Through a before-and-after technology view, Muncie and Baker Tilly will share key lessons, implementation insights, and future plans for AI and continued modernization.

Deloitte’s Electrified Grid solution helps utilities model future grid demand, electrification, distributed energy resources, and network investment scenarios, enabling smarter planning for a rapidly changing energy landscape. IFS Copperleaf complements this by providing the financial and asset investment decision layer, helping utilities prioritize capital investments, balance risk, and create defensible business cases. Together, Deloitte and IFS help utilities connect engineering, planning, and investment decisions, accelerating grid modernization while improving reliability, affordability, resilience, and regulatory confidence. Both organizations are excited to bring this unique joint value proposition to utility customers.

Customers walk through how they are using data-driven capital allocation to balance reliability, risk, and cost — and what they have learned along the way.

At Kodiak Gas, a routine part lookup once took 12 to 15 minutes, with technicians searching multiple systems and chasing down colleagues hundreds of times a week. In this session, Claudia Malibran and MD Akil join IFS Loops' Mohan Achar to share how Kodiak's first Digital Worker, the Material Replenisher agent, went live in seven weeks and now handles the same task in under two minutes. The result: $3 million in annual ROI, 90,000+ hours returned to the workforce, and 25+ additional AI use cases underway.

Utilities are adopting AI-driven ALM from very different starting points; yet the most successful converge on the same outcome. Multiple utility perspectives explore how ALM is expanded over time, where value is realized first, and how leaders balance pace, risk, and governance as autonomy scales.

Most organizations have sustainability commitments, few have the operational infrastructure to measure, manage, and report against them with confidence. IFS and PwC discuss the latest market shifts impacting sustainability, what it takes to embed sustainability into core business systems, and what changes when it becomes an operational discipline, not a reporting exercise.

Hear why KLN in investing in Nexus Black as the nest step in its transformation journey before seeing a live demonstration of how industrial AI can coordinate work across enterprise systems.

Construction and engineering organizations have moved beyond asking whether to adopt AI—they're now focused on where it delivers the greatest business value. This session explores the rise of Agentic AI, revealing how leading firms are automating mission-critical workflows to increase capacity, improve operational efficiency, and accelerate project execution. Through exclusive industry research, a real-world customer case study from Sims Crane & Equipment, and a live demonstration of IFS Loops Digital Workers, attendees will see how autonomous AI agents are transforming procurement and other complex business processes.

Executive networking breakfast with Ultimo Leadership Team.

The most decorated winner in the history of team sport: seven Super Bowls across two decades at the top. Tom Brady sits down with The High Performance Podcast on serial winning, unlocking potential others can't see, and the lessons for leaders navigating the AI era.​

Leaders from across the AI frontier on the question that decides everything for operators: what makes AI safe enough to act where failure is not an option, and the standard industry should demand.​

Your assets have been telling you what they need all along. AVEVA and IFS on finally hearing them: ending unplanned failure, sharpening maintenance strategy, and making smarter capital decisions across the whole estate.​

A generational infrastructure build-out is underway, and the cost of a wrong bet has never been higher. Leaders building and powering what comes next on how intelligence is changing where capital goes, and how they make sure every dollar delivers.​

Microsoft and IFS on scaling industrial AI to the world: the security, infrastructure and engineering behind AI trusted to act in the most critical operations, and how the two companies are accelerating it together.​

Siemens and IFS on closing the loop between the designed world and the real one: what the field learns flowing back into how products are engineered, made and serviced.​

One of the most successful coaches in college football history: three national championships and an 85 percent career win rate. Urban Meyer speaks on building teams that keep winning through change, and how leaders unlock more from the people they already have.​

Explore how AI is transforming the technician experience from a mobile administration tool into a trusted companion that helps diagnose issues, recommend actions, guide execution, and capture knowledge. 

You will see how AI-powered service execution supports workforce productivity, scales expertise across teams, and helps organizations build the next generation of field service operations.

A peer-led executive roundtable exploring the real barriers to scaling AI-enabled ALM: governance, trust, data readiness, and workforce adoption. Focused on the leadership decisions that remove them and the first production use cases that justify broader investment.

What does it take to accelerate transformation and realize value faster? Join Linamar and Wawel, two very different manufacturers united by one common goal: delivering business value quickly.

In this customer-led session, you'll hear how both organizations accelerated their transformation journeys with IFS through clear priorities, strong execution, and a relentless focus on outcomes. Discover the decisions that maintained momentum, reduced risk, and accelerated time to value. You'll also gain insights into the role of experienced delivery and advisory expertise, with perspectives from InfoConsulting, a trusted IFS partner that helped support these journeys.

Passengers expect seamless, always-on travel experiences, but delivering them requires transportation organizations to continually adapt behind the scenes. Join Mike Gosling from Cubic and IFS for a fireside conversation exploring Cubic's journey from traditional break-fix service models to outcome-driven operations, and how evolving customer expectations have reshaped the way transportation networks are run. Through real-world experiences, we'll discuss the shift from reactive to predictive and preventive operations, the impact on frontline teams, and how AI is helping organizations make better decisions, improve resilience, and deliver the frictionless experiences passengers increasingly expect.

A demo session with the IFS Nexus Black and Copperleaf team — showing how AI is being embedded into the Copperleaf Value Framework for real-time scenario modelling, business case generation, and portfolio stress-testing.

The world has never been more unpredictable, yet customers still expect certainty. Discover how leading organizations build resilient supply chains that deliver predictable outcomes despite disruption, and how IFS.ai Logistics uses AI-driven decision intelligence to help businesses anticipate risks, respond faster, and stay in control.

Discover What Running AI at Field Scale Actually Looks Like. In this expert panel, customers share what's working, what stalled at pilot, and why. Hear where embedded AI, agentic automation, and Industrial AI are actually delivering returns and the leadership habits that turn experiments into repeatable value across field, planning, and capital allocation.

When a regulatory deadline hits faster than you can pull investment data from engineers' heads and spreadsheets, you need speed. Jason Jones of TXNM Energy brought that exact problem to NxB Intelligence running over Copperleaf—and went from signed agreement to a live, defensible rate case submission in ten days. This fireside chat walks through the real story of how that happened, what it cost them to do it that way instead of waiting months or hiring consultants, and where AI is moving next across the utilities business.

Executive networking breakfast with Ultimo Leadership Team.

A session focused on how organizations unlock capacity through people, adoption, and effective change management. Why technology investments fail without organizational alignment, how digital workers and AI augment and not replace the human capacity, and what organizations must do to make transformation stick. Industry analyst perspective on change management included.

Field service leaders are under pressure to deliver faster resolution, higher uptime, and more transparent customer outcomes while dealing with workforce constraints, rising operational complexity, and technology debt.

This discussion-led session explores what becomes possible when service operations are no longer constrained by reactive decision-making, disconnected tools, scarce expertise, and manual coordination.

Join the Poka team for an open lab session on industrial agentic AI and integrations for Connected Work. We’ll explore the Extensibility Framework and integration patterns, the Agent Studio experience shaped by customers in our Early Access Program, and MCP integrations with tools such as Microsoft Copilot, ChatGPT, and Claude. With Poka Agent Studio now generally available, every customer can build and deploy frontline AI agents tailored to their unique operational needs.

Discover how Poka’s AI Value Engagement combines AI engineering with manufacturing expertise to assess AI readiness, identify the most impactful agents, and accelerate the path to measurable business results. You’ll leave with a clear understanding of what’s delivering value today, what your team can build with Agent Studio, and how Poka’s Forward Deployment Engineers can help you get started.

Modern enterprises need faster ways to turn operational data into business insight and AI-driven outcomes. Join Microsoft to explore how Microsoft Fabric can help IFS customers unify, analyze, and activate data at scale. Through practical examples and emerging IFS integration scenarios, the session will show how Fabric breaks down data silos, accelerates analytics, supports business users, and streamlines decision-making across the enterprise. Whether your priority is operational efficiency, advanced analytics, or AI readiness, learn how a modern data foundation can unlock new intelligence, prepare your organization for the next wave of AI innovation, and increase the value of existing IFS investments.

Managing capital investments across a large utility system requires more than spreadsheets and engineering judgement, It requires a transparent and defensible decision-making framework.  This session will showcase how Black Hills Energy approaches capital planning across 45,000 miles of natural gas pipelines and six states, balancing competing priorities while optimizing investments to support safety, reliability, compliance, and customer value.

Every organisation is navigating change. Whether driven by growth ambitions, evolving customer expectations, operational challenges, or new opportunities, business leaders are continually balancing transformation with day-to-day delivery.

Join Arcwide and its customers for a panel discussion exploring business transformation through the lens of their IFS journeys. This session will provide a platform for customers to share their experiences, insights, and priorities as they navigate an evolving business landscape.

Attendees will hear different viewpoints and reflections on their journeys to date, while gaining real-world perspectives that can help shape their own strategic direction.

The data is in. See research partner quantifies what separates top and bottom performers on planned vs unplanned maintenance ratios, condition-based monitoring adoption, and capital accuracy. See where the industry stands and what leading operations are doing differently heading into the next decade.